Privacy Policy

Privacy Policy

Servevast Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We only e-mail when: -

• We are updating you regarding information on any Past, current or future orders.
• Any changes to your account

We will give you the chance to refuse any marketing email from us in the future. The type of information we will collect about you when you place an order or register on our web site includes:

•  Your name
• Address
• Phone number
• Email address
• Credit/debit card details (These are Encrypted by our Card merchant Protex. Employees of Servevast Ltd and Servevast Ltd itself will not have access to this information).

This information is stored on our internal systems and our website. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer your information outside the EEA (European Economic Area). We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at sales@servevastdirect.co.uk. We use the information you provide for the following purposes:

• To send updates regarding the status of your enquiry or order 
• To improve the design and content of the Servevast Ltd website
• To understand the buying behaviour of our registered users

You can at any stage change your privacy details by contacting us. When you place an order we need to know your name, email address, delivery address, contact credit or debit card number and the card's expiry date. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number and e-mail adress which enables us  to contact you urgently if there is a problem with your order.

By submitting information to Servevast Ltd you consent to the collection and use of this information by Servevast Ltd. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedures necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.

Servevast Ltd does not sell, trade or rent your personal information to others (We provide an Address and Contact details to our Carriers to enable them to deliver the goods).

Cookies are pieces of information left in the settings of your web browser to identify your computer to a website when you return. Whenever a website welcomes you and tailors data to your specifications, it is reading a cookie left in your browser and identifying information you may have registered during previous visits, such as your viewing preferences.

The above privacy statement may not be applicable in all countries of Servevast Ltd visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.