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Welcome

The Servevast Support Portal provides web-based technical digital media for Smeg, Franke and Apell Appliances. We are the industries only live database support portal with access to hundreds of articles and downloads. Before using the portal we suggest you take time to read the information below to help you find what you require.

Questions & Answers

Our question and answer portal contains all sorts of useful information about SMEG & Franke appliances such as cleaning, general usage, error codes, tips and simple fixes. To ask a question, simply specify a model number and / or your question and press 'Search questions & answers'. For more accurate results try to keep your questions concise, i.e. "E2 Error". Including a model number in the model number field will help too.

Videos

Our video portal contains helpful videos about SMEG & Franke appliances such as cleaning, general usage, replacing perishable components, tips and simple fixes. To search for a video, simply specify your question and press 'Search videos'. For more accurate results try to keep your questions concise, i.e. "E2 Error".

Recent Questions

The 5 most recent questions asked by our customers, answered by us.

Recent Videos

The 5 most recent videos, filmed and produced by us.